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Implementing Business Process Mapping and Documented Information Control Based on ISO 15489:2016 Enlarge poster

Implementing Business Process Mapping and Documented Information Control Based on ISO 15489:2016

Modern business process mapping and company records/documented information management techniques in line with ISO 15489:2016.

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Additional information
Duration
1 Day
Level
Intermediate
Format
Hybrid (Online + Offline)
Training Fee
Rp 900.000
Schedule:
Public & In-House Training Available (Upcoming Schedule)

About This Training

Training Implementing Business Process Mapping and Documented Information Control Based on ISO 15489:2016 is specifically designed to provide Indonesian professionals with an in-depth, practical, and applicable understanding of current industry standards.

Materials are based on applicable national and global standards, helping companies meet regulatory requirements, improve operational efficiency, and continually mitigate safety and quality risks.

Training is led directly by Smartway MTC Practitioner & Expert Team with a track record of more than 20 years across leading industries (Multinational Fast Food, Processed Food Manufacturing, and Conformity Assessment Bodies).

Learning Methods

The training consists of 70% practice, 30% theory. Participants will work directly on real industry case studies, working document preparation workshops, and implementation simulations with intensive instructor guidance.

The training includes complete e-learning materials, ready-to-use working document templates, an official training certificate, and 30 days of post-training consultation.

Training Syllabus

  1. Business Process Mapping (BPM) & SIPOC Diagram Concepts
  2. Records & Documented Information Management Principles (ISO 15489)
  3. Document Hierarchy (Policies, Manuals, SOPs, Work Instructions, and Forms)
  4. Digital Document Control & Cloud Access Management
  5. Retention, Disposal, and Documentation System Audits

Training benefits

  • Smartway MTC Training Certificate
  • Document Master Matrix & Document Control SOP Templates
  • Digital Document Management System Guide
  • 30-Day Post-Training Consultation

Who should attend

Document Controllers, Management Representatives, Process Improvement Officers, and ISO Secretariat Staff.

Standards Covered

  • ISO 15489:2016
  • ISO 9001:2015 (Clause 7.5)
  • Records Management Standards

Training poster

Implementing Business Process Mapping and Documented Information Control Based on ISO 15489:2016